DELIVERING BETTER BUSINESS IT SUPPORT IN EDINBURGH, THE LOTHIANS & FIFE
Our IT packages and costs are very competitive and provide you with a guaranteed level of service. We know IT can be technical, frustrating and complicated at times to businesses but our goal has always been to provide a clear optimised service aimed at simplifying IT enabling us to work together for the direct benefit of our customers, their businesses and of course their customer base.
WHEN YOUR BUSINESS NEEDS MORE SUPPORT
If your business is a start-up or doesn’t rely heavily on IT, ad hoc support from a good IT company when you need it, may be perfectly adequate. However, as your business grows, the number of times you will need help is likely to grow too. That’s when ad hoc support may not be as cost effective or be able to provide the level of support you require. At this stage, we would advise moving to fully Managed IT Support.
WHAT IS MANAGED IT SUPPORT?
Managed IT support, sometimes known as managed IT services, is when an external company such as DATA Computer Services takes full responsibility for your company’s IT infrastructure. We will then act as your own dedicated IT department, offering comprehensive support and expertise. From system maintenance to problem solving and problem prevention, we will take care of everything to ensure your technology always runs smoothly!
OUR BUSINESS IT SUPPORT SERVICES
Business IT Support
As one of Edinburgh's most established IT support companies, we are expert in providing support to Servers, Desktops, Routers, Internet, Email, Cloud Services and any other type of IT related devices or services you require. Whether you are looking for a new installation or IT support on an existing system we can provide onsite or remote support services depending on your specific needs and requirements.
IT Consultancy
Whether you are looking for some simple IT advice over the phone or require help planning multiple site installations - our IT specialists will give you honest advice on finding the best solution to your requirements at the lowest cost possible.
Proactive Monitoring & Maintenance
By using the latest real time monitoring technology we can observe and proactively maintain your computer system so that IT issues are dealt with before they become noticeable or evolve into much larger issues that not only affect one employee but potentially your whole computer network.
Hosting Services
At DATA we currently provide a wide range of Hosting services including email, website, domain, backup and virtual server hosting. Whether you are looking for specific cloud hosting, the option of Linux/Windows platforms or even having the tools to create and maintain content management websites our hosting services have been long established to cater for all types of business requirements.
Networking
Experienced in all aspects of networking including cabling, routers, remote connections and VPN setups. Our engineers have all the necessary experience to install and fault diagnose any network whilst understanding and being sympathetic to the time critical importance of being connected to your system.
Hardware & Software Suppliers
Currently partners with Microsoft, HP, Symantec and working with many other leading suppliers we can provide high quality products at a lower cost than retail website pricing. We also provide a one year onsite warranty with any hardware products purchased, as well as providing reliable advice on software and upgrades.
Domain Management Service
Looking to register a domain name? Need help setting up your domain to point at your website or configure for email? We provide a Domain Name Management service which also includes any changes required throughout the year. We also provide a Domain Name Parking service for customers wishing to register domains that they may use in the future.