If you are a small business you may think that Business IT Support is an unnecessary expense and something that only big companies need.
You may have started out as a small company, able to handle IT issues on your own, but as your company has continued to grow you may have found that more and more time is being spend dealing with various IT issues rather than areas of your business that actually generate income. Technology is also increasing at a rapid rate and not keeping up with these changes can leave you at a disadvantage to your competitors and may actually be costing you money.
Here are some reasons why even small businesses benefit from IT Support.
1. Keeps your Business Productive and Efficient
You have employed staff to do a particular job and while some people may enjoy fiddling around trying to sort out software issues or broken printers it is probably not the best use of their time. As well as that, the time that your email is not working or your network is down can cost you money due to lost productivity. In addition, disruptions like these can make your business appear less professional and may put off potential clients using your services.
2. Can Fix Issues Before they become a Problem
Employing a good Business IT Support company can pay dividends. They will be able to monitor your network and spot potential issues and deal with them before they become a problem. They will ensure that software updates and hardware upgrades are seamless so that they do not impinge on the running of your business. That will mean that all your employees will have the latest version of software on their machines which will help keep your data secure from hackers, improve efficiency and ensure software compliance.
3. Up To Date with the Latest Technology
IT has a lot of jargon and it can be very time consuming and not to everyone’s taste to try and keep up with the latest advances in cloud computing, exchange email, VOIP telephone systems etc. This is where a good Business IT Support Company will be able to help. From giving you simple advice over the phone to looking at your current infrastructure and offering suggestions as to how new technologies can be used to improve the way you are working. Using the latest technology wisely can help a small business grow and shouldn’t cost the earth.
4. Keeps your Data Safe
Data protection laws apply to businesses of all sizes and it is crucial that your data and your client’s data is kept safe at all times. A recent report from the Federation of Small Business (FSB) claimed that small to medium sized businesses are more likely to be targeted by cyber attacks than larger ones. A good IT support company will help protect you and your business from unwittingly leaking data or installing malicious software that can harm your business data. They will help you decide on the level of security that is appropriate for your business and will ensure that the security software running on your PCs is always up to date.
We believe that almost all business can benefit from some level of IT support, but how do you choose a company to deliver this service? A reputable company should be able to offer different levels of Business IT Support, to match different budgets and differing business needs e.g. Ad hoc, Pay as you go, Unlimited.
If you are looking for some help with your business IT Support and would like to find out more, we would love to hear from you. Please get in touch or give us a call on 0131 657 1666